Last updated: Nov 9, 2024

At AIOS, we understand the importance of privacy and are committed to protecting the personal data of our users and clients. This policy describes how we collect, use, and share your personal information in relation to the use of our AI-based services to optimize organizational management.

1. Information We Collect

We collect and process the following types of personal data:

• Identification Data: Name, email address, phone number, and any other contact information you provide.

• Usage Data: Information about how you interact with our platform, such as pages visited, time spent, and features used.

• Technical Data: IP address, browser type, device information, and geolocation data when necessary.

• Communication Data: Contact information for communications, including messages sent via forms on our website or emails.

  
  

2. Purpose of Data Processing

We use the information collected to:

• Improve the AIOS System: Tailor our AI solutions to your needs, continuously improving our organizational framework and functionality.

• Personalization and Optimization: Provide personalized recommendations, optimize your experience, and suggest organizational and productivity improvements.

• Assistance and Support: Address your support requests, coordinate demonstrations, and manage your relationship with AIOS.

• Marketing and Communications: Send promotional, informational, and update communications only if you have given your consent.

• Compliance and Security: Ensure compliance with applicable laws and protect the integrity of our systems and data.

  
  

3. Legal Basis for Data Processing

We process personal data in accordance with data protection regulations and the following legal bases:

• Consent: We collect and use your personal data when you give explicit consent, for example, when subscribing to our communications or requesting a free demonstration.

• Legitimate Interests: We process your data to improve and secure our services, maintaining a balance with your privacy rights.

• Compliance with Legal Obligations: We process personal data as necessary to comply with our legal obligations regarding data protection.

  
  

4. Data Sharing

We may share your personal data with:

• Service Providers: Third parties that help us provide services, such as cloud storage, payment processing, and data analytics.

• Advisors and Consultants: If necessary, with partners in our consulting and organizational support ecosystem to enhance your implementation experience with AIOS.

• Competent Authorities: When required by law or in the exercise of legal actions.

  
  

5. Users' Rights

In accordance with the GDPR, you have the right to:

• Access: Request access to your personal data and obtain a copy of it.

• Rectification: Correct any inaccurate or incomplete data.

• Deletion: Request the deletion of your data when they are no longer necessary for the purposes for which they were collected.

• Restriction of Processing: Restrict the processing of your data in certain cases.

• Portability: Receive your data in a structured, commonly used format.

• Objection: Object to the processing of your data for specific purposes, including direct marketing.

• Automated Decisions: Request human intervention in significant decisions based solely on automated processing.

To exercise these rights, you may contact us at [contact email].

6. Security Measures

At AIOS, we implement technical and organizational security measures to protect your personal data, including:

• Data Encryption: Encryption in transit and at rest to ensure your information is protected.

• Access Control: Limited access to your data only to authorized personnel and additional authentication measures.

• Activity Logging: Audit mechanisms to monitor accesses and actions taken on the platform.

  
  

7. Updates to the Privacy Policy

This privacy policy may be updated to reflect changes in our practices and services. In case of significant modifications, we will notify you through a notice on our website or by email.

8. Contact

For inquiries related to this privacy policy or to exercise your rights, please contact us at:

• Email: davidmacias@ai-os.es